Since 1977, Maypro has helped bring innovative nutraceutical and functional ingredients to market, connecting global ingredient manufacturers with companies developing products that support health and wellness. Our success depends on more than ingredient innovation—it depends on the quality, reliability, and trust we deliver to every customer.
As our QA / Regulatory Affairs Specialist, you will play a critical role in protecting that trust and supporting Maypro’s continued growth. From verifying product quality and overseeing supplier compliance to maintaining certifications and strengthening quality systems, your work will help keep ingredients moving safely and efficiently from suppliers to customers. You will collaborate across teams and with international partners, helping resolve challenges, improve processes, and uphold the standards that make Maypro a valued ingredient partner.
This is an in-office position at Maypro’s headquarters in Purchase, Westchester County, New York. If you enjoy turning complex requirements into practical solutions and want to see the direct impact of your work, this opportunity offers broad responsibility, exposure to a global ingredient business, and a meaningful role in bringing health and wellness innovation to market.
Regulatory & Licensing Responsibilities
- Maintain and renew the company's FDA Food Facility Registration to ensure uninterrupted compliance with federal food safety requirements.
- Manage the Missouri (MO) Feed License, including timely renewal and ongoing compliance with state feed regulations.
- Track and file Missouri (MO) Feed Tax obligations, ensuring accurate and timely reporting.
- Manage and perform the renewal process for the company's Organic Certificate to maintain uninterrupted organic certification status. (team effort)
- Process OSP (Organic System Plan) changes related to the current Organic Certificate.
- Obtain and manage USDA-APHIS import permits required for the import of regulated materials.
- Manage CEDR and Cosmetics-related regulatory requirements, filings, and reporting.
General Quality-Related Responsibilities
(Some tasks may be shared with or delegated to subordinate staff)
Product Release & Quality Disposition
- Review and provide QA/QC approval on orders prior to release, confirming documentation and specifications are met before product ships. (team effort)
- Issue Maypro Certificate of Analysis (CoA) using 3rd party analysis results, confirming each lot meets its label claim and specifications.
- Review product and ingredient safety using a risk-based approach to catch potential issues before they reach the customer. (team effort)
Non-Conformance, Complaints & Corrective Action
- Manage customer complaints through the Non-Conformance and Corrective and Preventive Action (NC-CAPA) process in the Intellect QMS, tracking each issue to root cause and resolution. (team effort)
- Address quality-related inquiries from internal and external stakeholders as they come in.
Supplier & Vendor Quality Oversight
- Perform FSVP investigations for overseas suppliers, including checking the FDA dashboard, to confirm foreign supplier verification requirements are met. (team effort)
- Perform 2nd party audits, when necessary, domestically, in Japan, and internationally, to verify supplier compliance firsthand.
- Review 3rd party lab selection, then review the resulting analysis results for accuracy (precision) then repeatability & reproducibility if necessary.
- Assist in setting up 3rd party labs and testing protocols for methods.
- Complete customer and vendor questionnaires related to quality and regulatory compliance. (team effort)
Stability, Shelf-Life & Recall Readiness
- Perform shelf-life extension evaluations on specific lots based on retest and stability study data provided by the manufacturer.
- Maintain and update the annual recall plan throughout the year so the company can respond quickly if a recall is ever needed.
Documentation, QMS & SOP Management
- Maintain general oversight and day-to-day use of the Intellect quality management system (QMS). (team effort)
- Perform updates and maintenance within the Intellect QMS to keep records current.
- Issue and update SOPs to reflect current practices. (team effort)
- Create quality-related policies as needed.
- Respond to and fulfill customer and internal document requests (Doc Requests). (team effort)
Facility, Equipment & Environmental Controls
- Review temperature logs in the warehouse to confirm storage conditions stay within range. (team effort)
- Review the pest control activity report for any findings that need follow-up.
- Maintain the biannual scales calibration schedule and coordinate with the calibration technician.
- Maintain and update warehouse signage and posters, including but not limited to allergen control, Organic, quarantine areas, and disposal areas.
- Perform internal warehouse audit also third-party public warehouse audit.
Repacking & Material Management
- Support repacking activities to ensure product quality and labeling accuracy, including creating transfer forms and the repacking report, and conducting repacking and sampling procedures per quality protocols. (team effort)
- Purchase solvents, cleaning chemicals, drums, aluminum bags, and other supplies necessary for repacking activities and upkeep of the repacking room.
- Manage item codes within the Sage system, ensuring accurate setup and maintenance. (team effort)
Training
- Deliver staff training on quality procedures, systems, and compliance requirements.
- Provide Organic regulations and ingredients handling requirements training to Operations and Warehouse staff.
Regulatory Monitoring & Reference Standards
- Review FDA warning letters published weekly to stay ahead of emerging compliance issues.
- Maintain an active USP (United States Pharmacopeia) subscription to stay current on compendial standards.
- Maintain an active FCC (Food Chemicals Codex) subscription to support ingredient specification compliance.
Administrative & Document Authentication Support
- Coordinate Apostille certification (New York) for documents requiring international authentication.
- Coordinate Apostille certification (Japan) for documents requiring international authentication.
- Notarize documents when necessary.
To apply, send your resume and cover letter to [email protected].
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